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Q: How can your products reduce my costs? A: Kriss Products can help you reduce costs in many areas:
Q: Do I need to test my water on a regular basis? A: It depends on your monitoring equipment and system. On the average, cooling towers should be tested three times per week and steam boilers should be tested daily as a minimum. Upgraded controllers can better control your system chemistry and may allow for less-frequent testing. Discuss your testing requirements with your Kriss Products representative. In many situations, installing a simple controller or water meter can enhance your control and reduce your testing. If you are having difficulty controlling your system chemistry, Kriss Products will investigate the problem and help you better control your system. Q: Will Kriss Products take back my empty drums? A: Yes. Kriss Products will take back empty chemical containers for recycling. Kriss Products also delivers chemical to the point of use (when accessible). Most of our chemicals are delivered by Kriss Products personnel, so we will be familiar with your facility and delivery procedures.
Q: What about Legionella bacteria in my cooling tower? A: Legionella bacteria is present in many water systems. The latest technology and program approach is Kriss Products Kriss Products new Bio Assure Water Treatment Program. Q: Does Kriss Products sell glycol? A: Yes. We can provide you with Ethylene or Propylene glycol with or without corrosion inhibitors. As with our other chemical products, we can help you test your glycol systems and make recommendations based on test results. We will also deliver glycol to the point of use when possible. Glycol is available in drums, totes, and bulk delivery. Q: Can Kriss Products train my people? A: Yes. We will generate a custom training program and operations manual for your facility. We will schedule a training program with your personnel to cover the specifics of the chemical program and show them how to operate controllers, pumps, and test kits. Refresher training programs are also conducted as needed. Training certificates are provided for all attendees. Kriss Products does not charge for these training programs when included with our chemical program. Q: How long do I have to wait for my orders? A: Most chemical deliveries are made within 5 business days. Rush orders normally ship next day, but emergency orders can be made within HOURS of placing the order. Kriss Products maintains a fleet of delivery vehicles, so next day deliveries are very common even without "rush" status. Q: Do you accept VISA or MASTERCARD? A: Yes, just call or e-mail your order to us. Q: How do I get a MSDS for my product? A: Just give us a call or e-mail your request. We can fax or mail the required M.S.D.S. to you. Q: How long have you been in business? A: Kriss Products has been in business since 1980 manufacturing water treatment chemicals in Minneapolis. Since then, we have grown and now service over 1,800 customers in the Central States Region. In fact Kriss Products sales representatives have over 200 years of combined experience in the water treatment industry. Q: What type of insurance coverage do you have? A: Kriss Products has full coverage including General Liability, Auto Liability, and Worker's Compensation insurance. Details of this coverage are available from our office. |
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© 2002, Kriss Water Treatment Systems. All rights reserved |
